Privacy Policy

Effective Date: 15.1.2025

Around The Clock Dispatch 1, LLC ("we", "our" or "us") respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy outlines how we collect, use and protect your information when you visit our website or communicate with us.

1. Information We Collect

We collect the following types of personal information through our website forms:

1.Name

2.Email address

3.Phone number

4.Business/company name (if applicable)

5.Service details or questions you provide in messages

This information is only collected when you voluntarily fill out and submit a contact or quote request form.

2. How We Use Your Information

We use the information you provide to:

1.Respond to inquiries and quote requests

2.Communicate with you regarding service availability and scheduling

3.Follow up on your service interest

4.Improve customer service and website functionality

We do not sell, rent or share your personal information with any third parties for marketing purposes.

3. Communication Consent

By submitting any form on our website, you consent to receive service related communication via:

1.Phone calls

2.Text messages (SMS)

3.Emails

You may opt out of these communications at any time by replying “STOP” to texts or notifying us via email.

4. Data Security

We implement reasonable security measures to protect the personal information we collect, including secure web form submission and restricted access to data.

However, no method of transmission over the internet is 100% secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee absolute security.

5. Cookies and Tracking

We do not use tracking cookies, analytics tools or third party ad pixels on our website at this time. If that changes, this policy will be updated.

6. Data Retention

We retain your submitted information only as long as necessary to fulfill your service request and comply with legal obligations. You may request deletion of your personal data at any time by contacting us directly.

7. Your Rights

You have the right to:

1. Request access to the personal data we hold about you

2. Request correction of any incorrect or outdated data

3. Request deletion of your personal data

4. Withdraw consent to communication

To exercise any of these rights, please contact us at [email protected].

8. Third Party Links

Our website may contain links to third party sites (e.g., Google Maps). We are not responsible for the privacy practices or content of those external sites.

9. Changes to This Privacy Policy

We may update this policy from time to time. Any changes will be posted on this page with an updated effective date. Please check back periodically to stay informed.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, contact us at:

Around The Clock Dispatch 1, LLC

📍 217-44 98th Ave, Queens Village, NY 11429
📞 (718) 454-6310
📧 [email protected]